Kylie is the General Manager at Opollo, a marketing agency that specialises in working with MSPs and technology companies—including many in the cyber security space. With a background in writing, editing, and content strategy, she helps technical experts communicate clearly and effectively with non-technical audiences.
Over the past four years, Kylie has worked closely with cyber security clients to shape messaging, create content, and develop thought leadership that cuts through industry noise. She specialises in translating complex technical topics into plain language—without dumbing things down—so that the right people can understand and act on them.
Before Opollo, Kylie spent over a decade as a freelance writer and editor across Europe and Australia. Her experience spans creative non-fiction, technical documentation, and business communications—all grounded in a drive to make ideas more accessible, engaging, and human.
At CyberCon, Kylie brings a writer’s perspective to security storytelling—focused on the practical ways technical teams can communicate with more clarity, confidence, and impact.